The only comprehensive insurance designed for local and foreign guests covering extreme sports, water sports activities, animal bites, food poisoning with 24/7 domestic emergency assistance in the Philippines.

What is Covered by MYEG Tourist Protection Insurance Program:
What is Covered by MYEG Tourist Protection Insurance Program:

 

The policy shall pay the Principal Sum when injuries results in loss of life within 180 days from date of accident.

The policy shall pay the Principal Sum when injuries results in Total Permanent Disability within 180 days from the date of the accident.

The policy shall pay the Principal Sum when injuries result in dismemberment or disablement within 180 days from the date of the accident. Note: This is subject to schedule of benefits relative to extent of injury.

The policy will pay the actual and eligible expenses for hospital, surgical, nursing and other medical services or supplies required for treatment of injuries covered by the policy.

If during the effectivity of this Policy, and as a result of Bodily Injury and if in the opinion of the Company Doctor in consultation with the local Attending Physician it is determined that the current medical facility is inadequate, the Company, or its authorized representative shall organize and arrange for medical evacuation of the member to the nearest adequate medical facility in the Philippines.

The Emergency Medical Evacuation will be covered up to the Benefit Amount as stated in the Policy Schedule. The means of evacuation arranged by the Company, or its authorized representative, may include air ambulance, ground ambulance, regular air transportation, railroad or any other appropriate means.

All decisions as to the means of transportation and the final destination will be made by the Company or its authorized representative, and will be based solely upon medical necessity.

If during the effectivity of this Policy, and as a result of Bodily Injury and if in the opinion of the Company Doctor in consultation with the local Attending Physician it is determined that following stabilization of the medical condition, treatment should continue at a medical facility closest to the member’s place of residence, the Company, or its authorized representative shall organize and arrange for the (non-stretcher, non-oxygen requiring) repatriation of the member.

The Emergency Medical Repatriation will be covered up to the Benefit Amount as stated in the Policy Schedule and is limited to transportation within the Philippines. The means of evacuation arranged by the Company, or its authorized representative, may include ground ambulance, regular air transportation, railroad or any other appropriate means.

All decisions as to the means of transportation and the final destination will be made by the Company or its authorized representative, and will be based solely upon medical necessity.

If, during the effectivity of this Policy and as a result of Bodily Injury the Insured dies, the Company or its authorized representative, shall make the necessary arrangements for the return of the Insured’s mortal remains to his place of residence.

The Return of Mortal Remains Benefit is limited to the Philippines.

The Return of Mortal Remains will be covered up to the Benefit Amount as stated in the Policy Schedule including but not limited to: cost of embalming, appropriate container for transportation, and shipping costs to transport your remains via the most direct and economical route.

Extension of Coverage
Extension of Coverage
  • Extreme Sports (e.g. diving, parasailing, surfing, etc.)
  • Motorcycling
  • Food Poisoning
  • Gas Poisoning
  • Acts of Nature
  • Animal bites including mosquito bites(except viral infections/disease following animal/mosquito bites)
  • Commercial Flying as fare-paying passenger
  • Drowning
  • Pyogenic infections acquired through accidental cut/wound
  • Riot and strikes (not as active participant)
Domestic Emergency Assistance
Domestic Emergency Assistance
  • With strategic partnerships and alliances that can provide a seamless network of over 400,000 world-class providers including medical facilities, air and road ambulances.
  • 24/7 alarm center with multilingual capability; in-house medical team operating medical evacuation with a fleet of 6 air ambulances (European Aero-medical Institute accredited).
  • Performed 175 evacuations and 20 commercial escort cases.
General Exclusions
General Exclusions

WE WILL NOT PAY UNDER ANY SECTION OF THIS POLICY FOR THE LOSS OR LIABILITY DIRECTLY OR INDIRECTLY ARISING AS A RESULT OF:

  1. 1. Any injury or illness related to conditions deemed not covered by the MYEG Tourist Protection Program.
  2. 2. Any Pre-Existing Medical Condition, including congenital conditions.
  3. 3. Travelling against medical advice or where the trip is made for the purpose of obtaining medical treatment, experimental or investigative procedures;
  4. 4. Pregnancy, childbirth, abortion, miscarriage and any Injury or Illness related to such conditions.
  5. 5. Sexually transmitted infections, AIDS, HIV infections and AIDS related infections.
  6. 6. Suicide or attempted suicide, intentional self-injury; mental and nervous disorders including insanity. Treatment arising from any geriatric, psycho-geriatric or psychiatric condition, stress, anxiety and depression, psychoanalytic treatment, stays in rest homes, physiotherapy and detoxification, care provided by a chiropractor or osteopath;
  7. 7. Willful, malicious or unlawful acts such as taking part in a brawl or taking part in inciting a brawl;
  8. 8. Action of the Insured while under the influence of alcohol, addictive drugs, narcotic drugs to the extent of being unable to control one’s mind. The term “under the influence of alcohol” means that the Insured’s blood/alcohol level was equal to or superior to that fixed by the law/s regulating the use of automobiles, based on the results of a blood test;
  9. 9. Action taken by any government authority including confiscation, seizure, destruction and restriction.
  10. 10. Taking part in flying or other aerial activities except as a fare-paying passenger in a licensed passenger-carrying aircraft. This exclusion does not apply to any leisure hot air balloon ride, leisure parachuting, leisure sky-diving, leisure bungee jumping and leisure snow/ice sports.
  11. 11. Any sports that are played in a professional capacity or in competition involving prize money, donations, sponsorship or reward of any kind.
  12. 12. Participation in the following activities:
    1. a. Extreme Sports. This exclusion does not apply to any of the following leisure activities - parachuting, sky diving, bungee jumping, rock climbing, hang-gliding, non-competitive winter sports.
    2. b. Motorcycling unless You hold a valid motorcycle license recognized by the Philippines and provided that You wear a helmet at all times whilst motorcycling and abide by all applicable road laws of the country.
    3. c. Mountaineering that entails the use of specific climbing equipment and ropes.
    4. d. Hiking or trekking above three thousand five hundred (3,500) meters sea level.
    5. e. Expedition to generally inaccessible and remote areas of a country or areas previously unexplored.
  13. 13. Participation in underwater activities which require the use of artificial breathing apparatus. This exclusion does not apply to leisure scuba diving where You are diving no deeper than thirty (30) meters under the supervision of a qualified diving instructor; or You hold a PADI certification (or equivalent qualification) and You are diving with a buddy who holds a PADI certification (or equivalent qualification).
  14. 14. Any Injury which arises in the course of Your occupation if Your occupation falls within the following categories or involves the following activities:
  15. 15. Travelling to an area where the Philippine government advised against non-essential travel relating to any war or warlike event, Strike, Riot or Civil Commotion, disease outbreak or unsafe health conditions, impending Natural Disaster or any other events of similar nature.
  16. 16. Direct participation in any terrorist acts.
  17. 17. Ionizing radiations, or contamination by radioactivity from any irradiated nuclear fuel, or from any nuclear waste from the combustion of nuclear fuel; Radioactive toxic explosive or other hazardous properties of any explosive nuclear assembly or of its nuclear component.
  18. 18. Any expenses for a service not approved and arranged by the Company, or its authorized representative, except that the Company reserves the right to waive this exclusion in the event the Insured or his traveling companions cannot for reasons beyond their control notify the Company, or its authorized representative, during an emergency medical situation. In any event, The Company reserves the right to reimburse the Insured only for those expenses incurred for services which the Company, or its authorized representative, would have provided under the same circumstances and up to the limits indicated in the Policy Schedule.

Who can avail?

MYEG Tourist Protection Travel Insurance Program

Local & Foreign Tourists vacationing in the

Philippines ages 1-70 years old.


MYEG Frequently Asked Questions

MYEG Tourist Protection Travel Insurance Program is a personal accident insurance for tourists visiting local tourism sites.

With MYEG Tourist Protection Travel Insurance Program, you are insured for up to Php 100,000.00 for accidental death, dismemberment and/or disablement with Php 10,000.00 coverage for medical reimbursement. It is the only comprehensive insurance designed for tourists that covers all activities such as water sports, animal bites, food poisoning, etc. It also comes with a 24/7 domestic emergency assistance for medical evacuation/repatriation.

Fill-out required personal information in the website. Upon review of transaction details, you will be directed to payment before receiving your e-policy.

You'll receive a copy of your e-policy through electronic mail immediately after confirmation of your payment.

Yes, you may buy up to ten (10) policies for a maximum travel duration of thirty (30) days.

You may pay through any payment options of MYEG. This includes the following:

· Over-the-counter payment (OTC) which includes banks, convenience stores and several pawnshops and malls.

· Mobile wallet such as GCash.

· Credit card payment which mainly includes VISA and MASTERCARD among others.

For assistance in accessing the copy of your e-policy, you may call MYEG's customer service hotline at +632-250-6124 or e-mail at [email protected].

For assistance in changes in your policy, you may call MYEG's customer service hotline at +632-250-6124 or e-mail at [email protected].

Your beneficiary can be your parent, spouse, sibling or child. If any of these is not available, we accept up to second degree of consanguinity.

In case of a claim, you may call MYEG customer service hotline at +632-318-8431.

Report the claim to MYEG and a customer service representative will be much willing to assist you.

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DO YOU HAVE QUESTIONS FOR MYEG?

For inquiries, check out MYEG contact details below.

MYEG Insurance Agency Inc.


MYEG Location:

11th floor Chatham House V.A. Rufino St, Salcedo Village, Makati, 1227 Metro Manila


MYEG Insurance Contact Number:

+632 8395 4036|[email protected]

Available from 9AM to 6PM except national public holidays and weekends

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